DuPont
Certified Carpet of Antron Lumena®
solution dyed nylon
Warranty
Limited 10-Year Fiber Loss from
Abrasive Wear Warranty
"Fiber Loss from Abrasive Wear" is defined as
actual loss of fiber, due to abrasion, from the surface
pile of the carpet. DuPont warrants to the original
commercial purchaser, for a full 10 years after proper
installation, that the surface pile of DuPont Certified
Carpet of Antron Lumena® solution dyed nylon
will not experience fiber loss from abrasion by more
than 10% in any area except stairs. DuPont will repair
any area of the carpet that does not perform as
warranted. If repair cannot be reasonably made, DuPont
will replace the affected area or reimburse the original
purchaser according to the terms set forth under the
"General Terms and Conditions" of these
warranties.
This limited 10-year warranty on
fiber loss from abrasive wear is not a warranty on
matting and crushing or on "watermarking."
All carpets will mat or crush to some degree, simply
because carpet, as a floor covering, is subjected to
very high dynamic pressure as people walk on the carpet
surface. However, such conditions do not constitute loss
in face fiber weight. In addition, this Warranty
excludes such things as damage from tears, pulls, cuts,
pilling, shedding, burns, pets, chairs with roller
coasters, carts with wheels, or damage due to abuse by
any athletic equipment such as roller skates, ski boots
or golf shoes.
"Watermarking" is a
well-recognized optical phenomenon caused by
irreversible changes in pile orientation in random areas
in cut-pile carpets. It can occur in carpets of all
fiber types (i.e., wool, nylon, polyester,
polypropylene, etc.) and is not considered a
fiber-related problem. Hence, DuPont does not guarantee
that carpets made from our fibers will not watermark.
Damage caused by improper
installation, defects in carpet manufacturing, and
damage from improper cleaning methods and materials are
also excluded.
Limited Lifetime Antistatic
Warranty
DuPont warrants to the original commercial
purchaser, for the life of the carpet, that DuPont
Certified Carpet of Antron Lumena® will not
generate static greater than 3.5 kilovolts (using AATCC
Test 134). DuPont will repair any area of the carpet
that does not perform as warranted. If repair cannot be
reasonably made, DuPont will replace the affected area
or reimburse the original purchaser according to the
terms set forth under the "General Terms and
Conditions" of these warranties.
Limited 10-Year Colorfastness to
Light Warranty
DuPont warrants that carpets constructed of 100%
DuPont Antron Lumena® solution dyed nylon,
when installed for indoor commercial use and maintained
as recommended by DuPont, will not display a significant
color change due to light exposure for 10 years from the
date of original purchase. If the carpet is found to
have a rating of 3 or less on the AATCC gray scale* and
is the result of light exposure, DuPont will replace the
carpet in the affected area or reimburse the original
purchaser according to the terms set forth under the
"General Terms and Conditions" of these
warranties.
This limited 10-year warranty for
colorfastness to light does not include a pattern
overprinted on the face fiber.
Overprinting is not a solution dye
process. It is a conventional dye process and does not
have the same chemical makeup of solution dyeing and,
therefore, does not carry the same warranty. The carpet
manufacturer is responsible for the overprinting, just
as it is responsible for the backing systems.
Limited Five-Year Colorfastness to
Atmospheric Contaminants Warranty
DuPont warrants that, for five years from the date
of original purchase, carpets constructed of 100% Antron
Lumena® solution dyed nylon, when installed
for indoor commercial use and maintained as recommended
by DuPont, will not display a significant color change
due to atmospheric contaminants (Ozone or Oxides of
Nitrogen). If the carpet is found to have a rating of 3
or less on the AATCC gray scale,* and is determined to
be the result of exposure to Ozone, or exposure to
Oxides of Nitrogen, DuPont will replace the carpet in
the affected area or reimburse the original purchaser
according to the terms set forth under the "General
Terms and Conditions" of these warranties.
General Terms and Conditions
*The AATCC gray scale rating is a
nationally recognized system in the carpet industry that
uses a standardized comparison to determine the degree
of color changes.
ÜCRI-104 "Standard for
Installation of Textile Floorcovering Materials."
This industry-accepted bulletin is published by the
Carpet & Rug Institute.
For further information about DuPont
Certified Commercial Carpets, call 1-800-4DUPONT
(1-800-438-7668).
For warranty service, write to:
DuPont Commercial Flooring
Attn: Fiber Warranty Services
Two TownPark Commons
Suite 400
175 TownPark Drive
Kennesaw, GA 30144
You must include original sales
receipt or other document showing date of purchase,
carpet manufacturer and style name in your letter.